Once several services call several model providers, put a gateway between them. What belongs in it (credentials, budgets, logging, failover), what doesn't (prompt logic), and the two features that quietly change model behavior: cross-model failover and semantic caching.
Read ArticleThis site's publish pipeline pointed at an S3 bucket that never existed, and nobody noticed for ten months because an earlier step always timed out first. What that incident teaches about pipelines for agent deployments, where skipped checks can hide an untested deployment path.
Read ArticleAn agent that only answers questions can embarrass you. One that issues refunds, edits records or runs code can cost you. A launch checklist built around the actions: inventory, limits, permissions, approvals, kill switches, tests and the first week of monitoring.
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